{"id":9435,"date":"2024-10-23T16:12:25","date_gmt":"2024-10-23T19:12:25","guid":{"rendered":"https:\/\/blivionacademyfuneral.com\/?page_id=9435"},"modified":"2024-10-31T15:55:14","modified_gmt":"2024-10-31T18:55:14","slug":"customer-experience","status":"publish","type":"page","link":"https:\/\/blivionacademyfuneral.com\/?page_id=9435","title":{"rendered":"Customer Experience"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9435\" class=\"elementor elementor-9435\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75fc267a e-flex e-con-boxed e-con e-parent\" data-id=\"75fc267a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a8749bf elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"5a8749bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/academy-funeral-2-1024x1024.png\" class=\"attachment-large size-large wp-image-7063\" alt=\"\" srcset=\"https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/academy-funeral-2-1024x1024.png 1024w, https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/academy-funeral-2-300x300.png 300w, https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/academy-funeral-2-150x150.png 150w, https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/academy-funeral-2-768x768.png 768w, https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/academy-funeral-2-600x600.png 600w, https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/academy-funeral-2-100x100.png 100w, https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/academy-funeral-2.png 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3aecb0c7 e-con-full e-flex e-con e-child\" data-id=\"3aecb0c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-88dbad1 e-con-full e-flex e-con e-child\" data-id=\"88dbad1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dc033d5 elementor-nav-menu__align-end elementor-nav-menu--stretch elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"7dc033d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;},&quot;full_width&quot;:&quot;stretch&quot;,&quot;layout&quot;:&quot;horizontal&quot;,&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-7dc033d5\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-6711\"><a href=\"https:\/\/blivionacademyfuneral.com\/\" class=\"elementor-item\">Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-7918\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=7765\" class=\"elementor-item\">Quem somos<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-7658\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=7476\" class=\"elementor-item\">Tutores<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-8674\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=8533\" class=\"elementor-item\">Cursos<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10212\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=9820\" class=\"elementor-sub-item\">P\u00f3s-Gradua\u00e7\u00e3o: Gest\u00e3o de Neg\u00f3cios Funer\u00e1rios<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10211\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=10034\" class=\"elementor-sub-item\">Curso de Extens\u00e3o \u2013 Gest\u00e3o de Neg\u00f3cios Funer\u00e1rios<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8652\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=8650\" class=\"elementor-sub-item\">Cursos de curta dura\u00e7\u00e3o<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11049\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=11048\" class=\"elementor-item\">Blog<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-11365\"><a href=\"https:\/\/blivionfuneralhub.com\/\" class=\"elementor-item\">Blivion Funeral Hub<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open icon icon-burger-menu\"><\/i><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-7dc033d5\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-6711\"><a href=\"https:\/\/blivionacademyfuneral.com\/\" class=\"elementor-item\" tabindex=\"-1\">Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-7918\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=7765\" class=\"elementor-item\" tabindex=\"-1\">Quem somos<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-7658\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=7476\" class=\"elementor-item\" tabindex=\"-1\">Tutores<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-8674\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=8533\" class=\"elementor-item\" tabindex=\"-1\">Cursos<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10212\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=9820\" class=\"elementor-sub-item\" tabindex=\"-1\">P\u00f3s-Gradua\u00e7\u00e3o: Gest\u00e3o de Neg\u00f3cios Funer\u00e1rios<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10211\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=10034\" class=\"elementor-sub-item\" tabindex=\"-1\">Curso de Extens\u00e3o \u2013 Gest\u00e3o de Neg\u00f3cios Funer\u00e1rios<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8652\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=8650\" class=\"elementor-sub-item\" tabindex=\"-1\">Cursos de curta dura\u00e7\u00e3o<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11049\"><a href=\"https:\/\/blivionacademyfuneral.com\/?page_id=11048\" class=\"elementor-item\" tabindex=\"-1\">Blog<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-11365\"><a href=\"https:\/\/blivionfuneralhub.com\/\" class=\"elementor-item\" tabindex=\"-1\">Blivion Funeral Hub<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4055f703 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4055f703\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-765f74de\" data-id=\"765f74de\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20a62de3 elementor-widget elementor-widget-heading\" data-id=\"20a62de3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-14d89300 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14d89300\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-363fdadb\" data-id=\"363fdadb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6bf14f54 elementor-widget elementor-widget-heading\" data-id=\"6bf14f54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Descri\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f63fc07 elementor-widget elementor-widget-text-editor\" data-id=\"3f63fc07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Este curso detalha como criar e implementar estrat\u00e9gias eficazes de experi\u00eancia do cliente no setor funer\u00e1rio, onde o atendimento sens\u00edvel e personalizado \u00e9 fundamental. Os participantes aprender\u00e3o a identificar as necessidades dos clientes, oferecer um suporte humanizado e proporcionar uma jornada de atendimento que seja acolhedora e respeitosa em cada etapa do processo.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-98eeb7a elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98eeb7a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-512eb78b\" data-id=\"512eb78b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b5660f2 elementor-widget elementor-widget-heading\" data-id=\"7b5660f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conte\u00fado Program\u00e1tico:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-47ae84de\" data-id=\"47ae84de\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7b38ab87 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b38ab87\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5afe3e61\" data-id=\"5afe3e61\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e849b33 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"3e849b33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69e2021552823\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-3e849b33\">\n                        <a href=\"#collapse-6c3aab069e2021552823\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-6c3aab069e2021552823\" aria-expanded=\"false\" aria-controls=\"Collapse-6c3aab069e2021552823\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Introdu\u00e7\u00e3o ao Customer Experience no Setor Funer\u00e1rio<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-6c3aab069e2021552823\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-3e849b33\" data-parent=\"#accordion-69e2021552823\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li><span style=\"font-weight: 400\">A import\u00e2ncia da experi\u00eancia do cliente em um setor sens\u00edvel.<\/span><\/li><li><span style=\"font-weight: 400\">Como o atendimento pode impactar a percep\u00e7\u00e3o da empresa e a fidelidade dos clientes.<\/span><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-3e849b33\">\n                        <a href=\"#collapse-e7b869169e2021552823\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e7b869169e2021552823\" aria-expanded=\"false\" aria-controls=\"Collapse-e7b869169e2021552823\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Compreens\u00e3o das Necessidades do Cliente<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e7b869169e2021552823\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-3e849b33\" data-parent=\"#accordion-69e2021552823\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li><span style=\"font-weight: 400\">Identificando expectativas e emo\u00e7\u00f5es dos clientes em momentos de luto.<\/span><\/li><li><span style=\"font-weight: 400\">T\u00e9cnicas para se colocar no lugar do cliente e antecipar suas necessidades.<\/span><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-3e849b33\">\n                        <a href=\"#collapse-a9bedb769e2021552823\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a9bedb769e2021552823\" aria-expanded=\"false\" aria-controls=\"Collapse-a9bedb769e2021552823\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Atendimento Humanizado<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a9bedb769e2021552823\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-3e849b33\" data-parent=\"#accordion-69e2021552823\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li><span style=\"font-weight: 400\">Pr\u00e1ticas de empatia e acolhimento para melhorar o relacionamento com os clientes.<\/span><\/li><li><span style=\"font-weight: 400\">Como lidar com situa\u00e7\u00f5es emocionalmente delicadas de maneira eficaz e sens\u00edvel.<\/span><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-3e849b33\">\n                        <a href=\"#collapse-18426e969e2021552823\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-18426e969e2021552823\" aria-expanded=\"false\" aria-controls=\"Collapse-18426e969e2021552823\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Estrat\u00e9gias de Comunica\u00e7\u00e3o<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-18426e969e2021552823\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-3e849b33\" data-parent=\"#accordion-69e2021552823\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li><span style=\"font-weight: 400\">Ferramentas para uma comunica\u00e7\u00e3o clara, respeitosa e emp\u00e1tica.<\/span><\/li><li><span style=\"font-weight: 400\">Multicanais de comunica\u00e7\u00e3o: presencial, telef\u00f4nico e digital.<\/span><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-3e849b33\">\n                        <a href=\"#collapse-8c81f5f69e2021552823\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8c81f5f69e2021552823\" aria-expanded=\"false\" aria-controls=\"Collapse-8c81f5f69e2021552823\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Gest\u00e3o de Reclama\u00e7\u00f5es e Feedback<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8c81f5f69e2021552823\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-3e849b33\" data-parent=\"#accordion-69e2021552823\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li><span style=\"font-weight: 400\">Como transformar feedback negativo em oportunidades de melhoria.<\/span><\/li><li><span style=\"font-weight: 400\">T\u00e9cnicas para resolver conflitos de forma r\u00e1pida e eficaz, minimizando impactos emocionais.<\/span><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-3e849b33\">\n                        <a href=\"#collapse-2193eca69e2021552823\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2193eca69e2021552823\" aria-expanded=\"false\" aria-controls=\"Collapse-2193eca69e2021552823\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Personaliza\u00e7\u00e3o dos Servi\u00e7os<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2193eca69e2021552823\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-3e849b33\" data-parent=\"#accordion-69e2021552823\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li><span style=\"font-weight: 400\">Criando uma experi\u00eancia personalizada que atenda \u00e0s necessidades \u00fanicas de cada cliente.<\/span><\/li><li><span style=\"font-weight: 400\">Exemplos de servi\u00e7os personalizados que podem ser aplicados no setor funer\u00e1rio.<\/span><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-3e849b33\">\n                        <a href=\"#collapse-5badeed69e2021552823\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-5badeed69e2021552823\" aria-expanded=\"false\" aria-controls=\"Collapse-5badeed69e2021552823\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Medindo e Melhorando a Experi\u00eancia do Cliente<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-5badeed69e2021552823\" class=\" collapse\" aria-labelledby=\"primaryHeading-6-3e849b33\" data-parent=\"#accordion-69e2021552823\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li><span style=\"font-weight: 400\">Como monitorar a satisfa\u00e7\u00e3o do cliente por meio de pesquisas e indicadores de desempenho.<\/span><\/li><li><span style=\"font-weight: 400\">Implementando melhorias cont\u00ednuas no atendimento com base em m\u00e9tricas de satisfa\u00e7\u00e3o.<\/span><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-3e849b33\">\n                        <a href=\"#collapse-89f898d69e2021552823\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-89f898d69e2021552823\" aria-expanded=\"false\" aria-controls=\"Collapse-89f898d69e2021552823\">\n                                                            <div class=\"ekit_accordion_icon_left_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                            <span class=\"ekit-accordion-title\">Fideliza\u00e7\u00e3o e Reputa\u00e7\u00e3o<\/span>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-89f898d69e2021552823\" class=\" collapse\" aria-labelledby=\"primaryHeading-7-3e849b33\" data-parent=\"#accordion-69e2021552823\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li><span style=\"font-weight: 400\">Estrat\u00e9gias para fidelizar clientes atrav\u00e9s de um atendimento de excel\u00eancia.<\/span><\/li><li><span style=\"font-weight: 400\">O impacto de uma boa experi\u00eancia no fortalecimento da reputa\u00e7\u00e3o da empresa funer\u00e1ria.<\/span><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b27e259 elementor-widget elementor-widget-heading\" data-id=\"3b27e259\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Objetivos:\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49ee7776 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"49ee7776\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-checked1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Proporcionar uma vis\u00e3o completa da import\u00e2ncia da experi\u00eancia do cliente no setor funer\u00e1rio.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-checked1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Capacitar os profissionais a oferecer um atendimento emp\u00e1tico e personalizado.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-checked1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Desenvolver habilidades de comunica\u00e7\u00e3o eficazes e sens\u00edveis para melhorar a experi\u00eancia do cliente.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-checked1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Implementar pr\u00e1ticas de melhoria cont\u00ednua com base em feedback e satisfa\u00e7\u00e3o dos clientes.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4e202216\" data-id=\"4e202216\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f61abc2 elementor-widget elementor-widget-text-editor\" data-id=\"5f61abc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Visualizar este curso<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c80b097 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c80b097\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-77cf7a22\" data-id=\"77cf7a22\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a89aae9 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"6a89aae9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-float\" href=\"https:\/\/docs.google.com\/forms\/d\/1YBm8HILUOGG8kU7ROS4Gjnl5HO4NYV27S6q0rwjYYFA\/#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">QUERO CONHECER<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-362335c e-flex e-con-boxed e-con e-parent\" data-id=\"362335c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-35bf2e95 e-con-full e-flex e-con e-child\" data-id=\"35bf2e95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37b22fd4 elementor-widget elementor-widget-elementskit-heading\" data-id=\"37b22fd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-text_center   ekit_heading_mobile-text_left\"><h3 class=\"ekit-heading--title elementskit-section-title text_fill\">BLIVION ACADEMY     <span><span>FUNERAL <\/span><\/span><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d890e47 elementor-align-left elementor-align--tabletcenter elementor-widget elementor-widget-elementskit-button\" data-id=\"4d890e47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\tVENHA FAZER PARTE<i class=\"icon icon-right-arrow\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28d6d5f e-con-full e-flex e-con e-child\" data-id=\"28d6d5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-da49589 e-con-full e-flex e-con e-child\" data-id=\"da49589\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d2356f4 elementor-widget elementor-widget-heading\" data-id=\"2d2356f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Conecte-se conosco<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fcd0eac elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7fcd0eac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><font size=\"5\">\ud83d\udce7<\/font> &nbsp;&nbsp; blivionacademyfuneral@gmail.com<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><font size=\"5\">\ud83d\udcac<\/font> &nbsp;&nbsp;  (77) 8135-0485<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6050e447 e-con-full e-flex e-con e-child\" data-id=\"6050e447\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f137252 elementor-widget elementor-widget-heading\" data-id=\"5f137252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Endere\u00e7o<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-367d15f1 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"367d15f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><font size=\"5\">\ud83c\udf0d<\/font> &nbsp;&nbsp; Av. Juracy Magalh\u00e3es, Bairro Fel\u00edcia, 3340, andar 08, sala 812, Ed. Centro Empresarial Multiplace. Vit\u00f3ria da Conquista - BA. 45.055-235.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d93ccb7 e-con-full e-flex e-con e-child\" data-id=\"6d93ccb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f6348f4 e-con-full e-flex e-con e-child\" data-id=\"4f6348f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22f266dd elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"22f266dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/blivionacademyfuneral.com\">\n\t\t\t<img decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/Design-sem-nome-35.png\" class=\"attachment-full size-full wp-image-11154\" alt=\"\" srcset=\"https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/Design-sem-nome-35.png 512w, https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/Design-sem-nome-35-300x300.png 300w, https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/Design-sem-nome-35-150x150.png 150w, https:\/\/blivionacademyfuneral.com\/wp-content\/uploads\/2024\/08\/Design-sem-nome-35-100x100.png 100w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Experience Descri\u00e7\u00e3o Este curso detalha como criar e implementar estrat\u00e9gias eficazes de experi\u00eancia do cliente no setor funer\u00e1rio, onde o atendimento sens\u00edvel e personalizado \u00e9 fundamental. Os participantes aprender\u00e3o a identificar as necessidades dos clientes, oferecer um suporte humanizado e proporcionar uma jornada de atendimento que seja acolhedora e respeitosa em cada etapa do&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-9435","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/blivionacademyfuneral.com\/index.php?rest_route=\/wp\/v2\/pages\/9435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blivionacademyfuneral.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blivionacademyfuneral.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blivionacademyfuneral.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blivionacademyfuneral.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9435"}],"version-history":[{"count":46,"href":"https:\/\/blivionacademyfuneral.com\/index.php?rest_route=\/wp\/v2\/pages\/9435\/revisions"}],"predecessor-version":[{"id":10880,"href":"https:\/\/blivionacademyfuneral.com\/index.php?rest_route=\/wp\/v2\/pages\/9435\/revisions\/10880"}],"wp:attachment":[{"href":"https:\/\/blivionacademyfuneral.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}